All items are brand new in factory sealed cartons. All items are guaranteed free of defects and come with a one-year manufacturer’s warranty. PoliceScanners4Less.com does not extend nor offer any additional warranties/guarantees beyond those which are provided by the manufacturer. Items should be sent directly to the manufacturer listed below, not PoliceScanners4Less.com in the event of a problem.

PoliceScanners4Less.com does not pay for the return shipping of defective merchandise. We are not responsible for factory defects because we are not a product manufacturer. 

The Customer agrees to use only reputable carriers capable of providing SIGNATURE CONFORMATION AND INSURANCE for the entire value of the shipment. Customer agrees to bear all shipping charges and all risk of loss for the return product during shipment. 

If, after following the instructions in the owner’s manual you are certain that the Product is defective, pack the Product carefully (in its original packaging). Include evidence of original purchase and a note describing the defect that has caused you to return it. The Product should be shipped freight prepaid, by traceable means, or delivered, to warrantor at:

Uniden America Corporation
Parts and Service Division
4700 Amon Carter Boulevard
Fort Worth, TX 76155
(800) 297-1023, 8:00AM to 5:00PM