- WE ONLY SHIP INSIDE THE UNITED STATES -
To provide the fastest service possible, we ship via UPS Ground Service with signature delivery confirmation to all 50 continental U.S. States. UPS Ground Service is a prompt and dependable method of shipment with delivery in 1-5 days. Most customers receive their order within 2-3 business days from the date the order is processed for ground service (see delivery map below). We do not ship outside the United States. All orders received before 2:00PM ET Monday-Friday are normally processed and shipped same-day. All order received after 2:00PM ET Monday-Friday are processed and shipped next business day. A "Business Day" does not include or count Saturday, Sunday or Holidays. NOTE: UPS can not ship to a Post Office Box unless there is a street address. Shipment to Hawaii & Alaska Since shipping rates to Hawaii and Alaska are higher, you will need to email us for shipping rates and instruction for placing and order to Hawaiian and Alaskan destinations. Contact customer service at: Sales@PoliceScanners4Less.com. UPS Tracking Numbers We provide you with a UPS tracking number so that you can track the progress of your order from shipment to delivery via UPS' Website with which we will provide you a link. Tracking numbers are sent within 24-hours of shipment via email once your order has been picked up by UPS. If you do not hear from us within 24-hours, our email was possibly blocked by your email spam filter (especially AOL). Please make sure your email spam settings allow emails from Sales@PoliceScanners4Less.com or use an alternate email account to contact us. Lost/Damaged Items In the event that the merchandise is lost or damaged during shipment, customer must contact us within three (3) business days via email after the estimated delivery date in the tracking details. We treat lost or damaged claims as a priority and will file a claim with UPS for the customer within 1-2 business days from the day we are notified of a lost shipment. For damaged merchandise, the box, packing materials, and the damaged item should be kept in the event UPS requests an inspection. For defective products, see "Defective Product Exchanges" on our 'Return Policy" page. Address Corrections An error as simple as a zip code or street address will result in an address correction by UPS. When this occurs UPS charges $5.00 correction fee. Please make certain to review the ship to address for accuracy. Address correction/customer redirects expenses will be passed along to the customer that placed the order upon notification by UPS of the additional charge. UPS Ground Delivery Map We have several distribution points to reduce the chance that an item will be out of stock. The above map is for our primary distribution warehouse. In the rare instance that an item is out of stock at our primary warehouse, we will ship your scanner from one of two alternate distribution points located in Missouri and Oregon. |
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Code-3 Communications, Inc., 2648 E. Workman Ave. Suite #433, West Covina, CA
91791